“Your systems will never go down with us!”
worried when one of your systems goes down for no reason?, put aside all your worries with Annual Maintenance Services provided by inteslar.
We offer your company a support and service contract to keep your business, computer systems and network at peak performance. The service contract includes regular scheduled maintenance for all systems and equipment at an agreed service level and cost.
We offer on-site support of desktop, servers, printers and operating systems as well as support for a wide range of hardware.
We aim to provide you with the highest possible level of customer service. When you call us we assign you an experienced technician who can provide you with an ‘end-to-end’ resolution to your problem.
Our technician will assess your situation, before recommending a course of action. If it is necessary to buy new parts or software then the technician will install these and ensure that you have a online system.
Fig: On-site Support
Off-Site Support (remote):
For fast, efficient more cost-effective support, inteslar can initiate a protocol to manage your company’s IT systems remotely. Problems can be fixed quickly with minimum impact on your business and without waiting for a technician. Many tasks can be performed remotely including:
• Performing security checks
• Maintenance of user accounts and permissions
• Network operations and monitoring
Fig: Off-site Support
To get a quote for an Annual Maintenance Contract please contact us.